Frequently asked questions (FAQs)

General FAQs

Can I buy online?

Currently you can’t buy online, but we do have over 120 stock holding distributors around the world. Please contact us to find out your nearest authorised distributor.

I didn’t buy my Vision Engineering product directly from you, can I get it serviced?

Yes, we provide both a service and calibration facility, and you can benefit from this by contacting your nearest sales branch. Please contact us for further information

Do you have a newsletter I can sign up to?

We like to keep all of customers up to date with new products and existing product information. Join our mailing list.

Can I see the products at any tradeshows?

Vision Engineering attends hundreds of tradeshows around the world, covering industries from dental technology through to aerospace.  Full list of exhibitions and tradeshows can be found on our Events page.

Do the products come with a warranty?

Yes, all Vision Engineering products come with a warranty.  This is usually held for a year after the product has been purchased.  For more information, please see our warranty statement

If you did not purchase directly from Vision Engineering, you may find that our distribution partners offer different warranty periods.  If this is the case, you will need to discuss this with them directly.

Do Vision Engineering products have CE approval?

All Vision Engineering products conform to European standards set out in the applicable EC directives.

Can I buy spare parts?

Yes you can buy spare parts such as bulbs and power supplies. Please contact your local sales office or distributor to find out how to buy them for your microscope.

How can I become a distributor?

If you wish to consider becoming a distribution partner, please visit our distribution opportunities page. Here you will find comprehensive information on what is involved and what our criteria includes.

Can I get a job with Vision Engineering?

From time to time Vision Engineering posts open positions on this website. If there is no job vacancy and you would like to send in your resume for future reference, please contact us

How can I see one of the products demonstrated?

There are a number of ways you can get to see a product demonstrated.

  1. You can visit our tradeshow pages which tells you were we are exhibiting around the world.
  2. Contact us and find your nearest distribution partner. Some have showrooms and will be happy to demonstrate a product for you
  3. Request a demonstration at your place of work

I am interested in your technology and would like to utilize it on the products we manufacture to make them more ergonomic.

Vision Engineering is happy to discuss your requirements. Several of our customers utilise our technology to enhance their products, usually to improve their ergonomics. If you are an Original Equipment Manufacturer and would like to know more about this service visit our Contract Manufacturing page.

I haven’t heard of Vision Engineering before, have you been manufacturing for a long time?

Vision Engineering has been manufacturing for more than 50 years.  During this time we have won several awards and our innovative technology has been patented.

When you buy a product from Vision Engineering, you can expect professional after sales service and fully trained staff and distribution partners all around the world, to help with you both product and technical knowledge.

Are there any new products coming out?

Vision Engineering is continuously investing in research and development. Listening to our customers helps us feed requirements back into the design process, resulting in products that users need and want.

Have a question? Call toll-free on (800)644-7264

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