Choose the option that best fits your needs.
Whether you’re looking for quick answers or need technical support,
we’re here to help.

Looking for immediate answers?

Browse the knowledge base.
  • Access step-by-step guides, FAQs, and troubleshooting tips
  • Search by product, issue, or keyword
  • Available 24/7 for quick self-service support
Need direct attention?

Raise a support ticket.
  • Submit a ticket to our support team
  • Track progress and receive updates in real time
  • Priority handling for technical or time-sensitive issues

We are committed to keeping your products in optimal condition to
maintain high-performance operation.

Whether purchased directly or via a distributor, we can advise you on the best way to get your microscope or metrology system serviced and/or calibrated. Servicing can be carried out at your premises to minimize any loss of production, or they can be returned to Vision Engineering’s main service centers.

Inspection Microscope Checking
  • Optical Alignment & Cleaning
  • Illumination System Check
  • Stage & Focus Mechanism Inspection
  • Calibration & Reticule Accuracy
  • Ergonomic Assessment
Metrology System Servicing & Calibration
Metrology equipment being serviced
  • Calibration Verification
  • Component Inspection
  • Software Diagnostics
  • Mechanical & Electrical Checks
  • Cleaning & Lubrication
  • Performance Optimization
Technical and Application Support
  • Solve technical and application queries
  • Custom programming
  • System installation
  • System and software training and refresher courses

Our Comprehensive Service Ensures:

 

    • Extended Lifespan – Proactive maintenance reduces wear and tear, prolonging the life of your valuable equipment
    • Uncompromised Quality – Guarantee the integrity of your measurements and inspections, leading to superior product quality
    • Regulatory Compliance – Meet industry standards and audit requirements with certified, well-maintained equipment.
    • Reduced Downtime – Identify potential issues before they become critical failures, keeping your operations running smoothly