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To our valued customers, sales channel partners and suppliers

ByMarch 20, 2020News

Please find our latest update regarding the effects of the Coronavirus /COVID 19 situation on the production and global delivery of Vision Engineering products.

All of our production facilities in Europe (UK) and North America (Connecticut) are manufacturing as normal.

We maintain large stocks of finished products and components in each factory and in our sales/tech support centres in Germany, Italy, France/Spain and Japan. Our supply chains are under control and we continue to replenish stocks. Our regional representative offices in China, India and SE Asia (Malaysia) are fully open. Our global sales and tech support teams, as well as our multinational procurement teams, wherever they are based around the world are all working and able to respond quickly to any product parts or service questions.

We are currently maintaining normal delivery times for most of the range and our overall delivery achievement is above 90%. The latest information on border controls is that deliveries should be able to progress as normal throughout Europe, North/South America and Asia, with, at most, some small delays caused by freight congestion.

We are using our well established supplier relations to get material deliveries in time, and we do have second sources on most components. We are in continual communication with our supply chain to monitor the situation. We will confirm orders individually and follow-up any deviations carefully.

Our first class Quality Management programme remains unaffected.

Thank you for your commitment and patience during this challenging time.

Whether you are a customer, sales, service or supply partner, we are ready to respond to any needs, questions or concerns that you may have…please get in touch with us!

We will continue to keep you updated.

Thanks and best wishes to you and to your families.

The Vision Engineering Team
Optical and Digital Excellence since 1958