Operations Manager

Summary:

To manage the day-to-day operations of the facility including assembly, supply chain management, inventory control and quality assurance to meet timely delivery of customer orders.

People management and communication skills are key to this role, as the company is now looking at the next generation of management due to retirement of senior heads of departments.

The roles is hands on at times, and the extra effort should be applied at all levels as and when required.

Reports, include a Senior Planner/ Buyer, a Senior Quality Engineer, a Production Supervisor, and a Shipping and Receiving Supervisor.

Next year also sees a new ERP system (MSBC) being implemented across the group, and the involvement of this role is key to its’ success, which will improve the operational processes and current reporting.

Occasional travel to the UK (approx. twice per year), for management meetings will be required

This is a 5 day working week role onsite.

Optimize the manufacturing process, ensuring efficiency, quality, and cost-effectiveness while meeting production targets. This involves managing personnel, production schedules, inventory, and quality control. They also play a crucial role in process improvement, safety compliance, and collaboration with other departments all in accordance with the policies, principles and procedures established by the organization.

Duties and Responsibilities include the following:

1. Lead all plant operations; including production, quality assurance, purchasing, maintenance, logistics, and supply chain management.
2. Develop and implement operational strategies that support company goals for productivity, safety, and cost-efficiency.
3. Monitor production KPIs such as throughput, yield, downtime, and on-time delivery; initiate improvements where necessary.
4. Manage and optimize manufacturing schedules, staffing levels, and resource allocation to meet customer and production demands.
5. Develop and Implement production schedules, ensuring timely fulfillment of orders and efficient resource utilization
6. Drive a culture of safety, ensuring all OSHA and environmental regulations are followed and incidents are minimized.
7. Lead root cause analysis via the Senior QualityEngineer and corrective action processes for production issues and non-conformances.
8. Collaborate with other departments, (including Vision Engineering Ltd. Engineering & Quality) to ensure seamless operations.
9. Develop, monitor, and control operational budgets and capital expenditures.
10. Recruit, mentor, and manage a staff to foster a high-performing operations team.
11. Contribute to strategic planning by providing input on production capacity, resource allocation, and process improvement initiatives.
12. Maintain inventory accuracy and ensure timely procurement of materials through coordination with supply chain teams.
13. Lead operational audits and ensure compliance with internal policies and external certifications (e.g., ISO, FDA, etc.).
14. Other duties as required.*

Management Responsibilities:

Directly manages Supply Chain management, Quality management and Production management. Oversees the performance of frontline staff and ensures appropriate staffing, training, and development. Responsible for team building, performance reviews, disciplinary actions, and fostering a culture of accountability and continuous improvement.

Computer Skills:

PC Literate, and experience of the Microsoft Office/365 suite is a requirement.
Knowledge and practical use of ERP systems (e.g. Microsoft Business Central) would be desirable.

Education/Experience:

At least 5 years of experience in Operations or Supply chain management and with a managerial or leadership capacity.